TeleSage is committed to providing reliable technical support and timely updates to its customers. Please look through our online resources to aid in problem-solving.
Online technical support
We've added a tikiwiki to provide detailed technical support notes, FAQs and forums for discussing the use of our products. Anybody can read the forums, but you need to be registered with us to post messages. Please contact us if you'd like an account!
Please note that at present, if you want to search for words or phrases, you must choose "forums" from the drop-down menu in the top bar ("Find ... in [forums]").
Select which of the following products you would like technical assistance with:
Product revisions and upgrades:
If you have the required password, you can download an update for a new software revision here.
About SmartQ revision numbers:
SmartQ versions include three numbers. The first two indicate the version number while the last is the revision number. For example, 5.0.104 is version 5.0, revision 104. SmartQ licensees are always entitled to upgrade to the most recent revision of their purchased version at no charge. Upgrading from one version to another, however, involves an upgrade fee. To check the version number of your SmartQ software, go to the Help menu and select About.