"TeleSage had delivered on all its promises. We are very happy with
the results."
-- Sharon Saul, Monterey County
TeleSage Mandate
TeleSage is dedicated to increasing the efficiency and lowering the cost of gathering and disseminating information. TeleSage specializes in creating inexpensive, user-friendly software for the design and administration of automated surveys.
TeleSage Products
Through its SmartQ™ product line, TeleSage has already established itself as the leader in turnkey software solutions that allow users to design and run automated telephone surveys on any PC and telephone. This software has enabled many customers to save money and labor costs relative to other data collecting techniques. Clients can call in 24 hours a day, 7 days a week from any phone, or live operators can place outgoing calls and transfer clients to the automated survey. SmartQ immediately stores and scores surveys in standard databases and provides tailored information to your caller. Our user interface is unsurpassed in the telephone survey industry.
TeleSage has expanded its product line to incorporate other automated survey technologies, including:
- DialQ™, an add-on to SmartQ that facilitates large-scale outbound calling and market research initiatives;
- eQ™, a Web-survey hosting and software product, which has received rave reviews from users; and
- SendQ™, an enhancement to SmartQ and eQ that automatically generates and sends reports on survey results via e-mail or fax to designated recipients or post results on a password-protected website.
TeleSage Customers
Whether it is a health care clinic using SmartQ to screen patients for depression and substance abuse before a check-up, an auto dealer that asks recent car purchasers to log on to the Internet to fill out an eQ satisfaction survey, or a call center that wants to enter new survey markets with IVR or Web surveys to enhance its CATI applications, our customers appreciate the flexibility and affordability of TeleSage products. Because of the low cost of our products, TeleSage enables many such businesses to benefit from automated survey technology, whereas formerly they would not have been able to afford it.
Headquartered in Chapel Hill, NC TeleSage ships its survey technology to
companies nationwide. TeleSage
SmartQ, eQ,
SendQ, and DialQ
are designed for a broad range of users and applications, including
business administration, research, education, marketing, and customer
satisfaction. Click here to see
a partial list of customers.
TeleSage History
TeleSage has developed its survey software products with the help of National Institutes of Health innovative technology grants as well as capital investment from other parties.
Founded by Benjamin Brodey, MD, MPH, a graduate of MIT and Harvard Medical School, TeleSage brought automated survey systems and Web solutions to the healthcare community that were more user-friendly, reliable, and inexpensive than ever before.
Originally specializing in systems designed to administer healthcare surveys, TeleSage is now a leader in affordable telephone and Web survey technologies in many other fields, including market research, customer service, and human resources.