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TeleSage is committed to making the power of
automated survey technology accessible, easy to use and
affordable for all organizations. Our affordable
automated survey software will:
- Save you time and money
- Improve your customer relations
- Increase your data-gathering efficiency
- Increase customer loyalty
- Heighten the productivity of your work force
- Enable you to enter new markets
What is a Survey?
A survey is any set of questions that gives
the respondent an option. The option could be used
to answer questions, as in a questionnaire, or
to select automated information
that the person would like to receive. Surveys can be
used to gather information, disseminate information, or
do both simultaneously. Here are some examples
of surveys:
- Questionnaires
- Structured interviews
- Applicant screening
- Information hotlines
- Satisfaction or follow-up surveys
- Account information
- Patient reminders
TeleSage products can automate any of these procedures
for you. SmartQ or eQ can provide information based
on what the respondent enters.
For example, the respondent could enter an ID code
to generate a specific set of questions, a date of
service or agency number to generate a satisfaction
survey, or an account number to generate a balance or
reminder, your SmartQ or eQ survey can provide them with
the information they request, while automatically
gathering and storing the data your company needs.
See the Applications
page for information about how automated surveys can help your company
save money, improve customer loyalty, and increase efficiency.
Why Choose TeleSage?
It's Simple.
- No technical expertise or special training required.
- Easily and efficiently manage your customer
relations; design your own interviews, surveys, and
customer reminders; or give your customers
information-on-demand, all with your own PC and
telephone.
- Just review user-friendly
manual, then "point and click" to design
and edit your own automated, interactive surveys.
- Instantly gather and analyze data from all of your
clients in standard databases.
- Clients can take your surveys or receive your
information anytime, 24 hours a day, 365 days a year.
It's Affordable.
- No royalties.
- No training fees.
- No expensive hardware.
- No expensive IT support required.
- Satisfaction guaranteed.
It's Robust.
- Our software uses standard architecture and
Windows 2000, NT or XP-based platforms.
- Our software is highly rated by CT Labs.
- Our scalable systems grow with the size of your
business; we make survey technology affordable to
companies that previously could not have afforded it.
- Fully automated administration of up to 99 surveys simultaneously,
each with up to 99 questions.
- We are an award-winning company chosen by Fortune
500 companies and active since 1996.
- We focus on quality, stability, and ease of use.
It's Flexible.
- Surveys can be automatically customized according to
individual client responses.
- Change your surveys as often as you like with ease
and confidence.
- Conduct your surveys in any language.
- Randomize and rotate your questions for greater objectivity.
- Score your surveys or interviews according to any
system or calculation you choose--from simple
sums to extremely complex algorithms.
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