"SmartQ allows persons with no programming knowledge to create their own IVR systems for the lowest cost in the industry ... SmartQ will revolutionize the ease of use and cost of ownership of IVR."
    -- HR Software Network


TeleSage SmartQ™ and eQ™ software can help streamline human resource operations through cost-saving and time-efficient screenings and surveys. Read on to find out how your organization can apply TeleSage's IVR and Web technology to its human resource needs.

Personnel Screening and Recruiting

Automated applicant screening using TeleSage software is an easy and cost-effective way to screen large numbers of candidates. SmartQ and eQ software can prompt candidates with questions and route them through your system depending on their responses. Verify that they meet the minimum job requirements while automatically scoring and storing their results.

Employee Satisfaction

Successful employee satisfaction surveys require anonymity. TeleSage SmartQ IVR and eQ Web software can provide your organization with confidential systems that will make employees feel at ease while giving honest feedback about the workplace. With TeleSage software, your organization can gauge the work environment to maximize employee satisfaction and productivity.

Benefits Administration and Information

Benefits administration can be time consuming for your human resource team and costly to your organization. SmartQ IVR and eQ Web software can facilitate enrollment or re-enrollment, which can reduce the administration time required of your HR team. Employees simply call a designated benefits number or log on to a Web page, enter their identification number, and follow the instructions. TeleSage software reduces staff involvement during enrollment periods while providing employees with greater flexibility, 24 hours a day, 7 days a week.

Automated Remote Payroll

TeleSage SmartQ and eQ software allow your field representatives to report their hours easily and accurately. Field representatives can call a designated number or log on to a Web page, enter their identification number, and report field activity with the touch of a button or click of a mouse. TeleSage software automatically records, scores and stores the information, eliminating the time-consuming paperwork often associated with remote payroll.

Emergency Employee Locator Service

In a time when the increased threat of adverse events has weighed on the minds of shareholders and CEOs, the ability to account quickly for employee whereabouts should be part of a disaster recovery plan. Because of our longstanding history working with mission-critical telephone and Web data collection systems that are both confidential and secure, TeleSage is uniquely able to offer this important service.

In the event of an emergency, staff are asked to call a toll-free number or log on to a Web page to verify their status and location. Employees are prompted to enter their identification number (either a social security number or similar identifier) and a telephone number where they can be reached. The status information immediately flows to a secure, password-protected Web site that can be viewed by designated persons within the organization. Employees can update their contact telephone numbers in real-time if they change locations.

TeleSage software can also display the names of those persons who have not yet telephoned and any associated contact information that was previously entered into the system. Another component can alert key personnel as soon as the system is activated and starts receiving calls. These alerts can be in the form of a telephone call, an e-mail message, a cell phone text message, or any combination thereof.

Please contact a TeleSage representative to evaluate your needs and discuss the best way for you to connect with your audience.

View the CT Labs Certification Report.