"I am astounded at how easy the TeleSage system is to use!"
-- Larry Grupido, Travel Adventures
SmartQ™ and eQ™ can help your organization stay ahead of the competition with advanced product services. Read on to find out how your organization can apply TeleSage's IVR and Web technology to its consumer product needs.
Product Registration
Provide customers with a toll-free number or a Web site and use TeleSage SmartQ or eQ technology for product registration. Our software will help you track and communicate with customers. Using TeleSage IVR or Web software for product registration eliminates the need to complete and mail back registration cards. And, customer information is automatically entered into your database for immediate retrieval.
Product Recall
Using the Internet or a toll-free number SmartQ and eQ software allows customers to interact with your organization in the event of a product recall. This real-time technology will enable your organization to respond swiftly to product recalls, minimizing problems and maximizing customer service.
Customer Satisfaction Surveys
Keep your business on track by staying in close contact with your customers. SmartQ IVR and eQ Web surveys provide instant feedback from customers about your products and services. Customers respond well to incentive offers such as discounts or promotional items in exchange for completing surveys. They will appreciate being asked for their opinions and your business will benefit from real-time market feedback.
Shipment Status
Customers will be able to track their orders with ease when your organization uses Telesage SmartQ or eQ software. Customers simply enter an identification number and automatically receive shipment status information. Using SmartQ IVR and eQ Web software will keep your customers informed while freeing up your staff for other tasks.
Please contact a TeleSage representative to evaluate your needs and discuss the best way for you to connect with your audience.
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